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Privacy Policy
St Eugene Casino ("we", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you visit our website or stay with us at the resort.
What Data Do We Collect?
We may collect various types of information from you, including:
- Personal details (name, email address, phone number)
- Demographic information (age, location)
- Information about your stay with us (room preferences, check-in/check-out dates)
When you visit our website, we may also use cookies to track navigation patterns and provide personalized content.
How Do We Use Your Data?
We process your data for the following purposes:
- To manage your booking or account
- To respond to queries or requests from you
- For promotional and marketing activities (e.g. sending newsletters)
- To improve our services, including website functionality
Data Sharing
Your data may be shared with:
- Our service providers (e.g. hotel management software) for operational purposes only
- Relevant third parties in case of a change of ownership or control of the resort
However, we do not disclose your personal information to any third party except as stated above.
Security and Storage
We take reasonable technical and organizational measures to ensure that our systems are secure and prevent unauthorized access. Your data is stored on secure servers located within Canada.
Your Rights
As an individual, you have the right to:
- Access your data held by us
- Request correction or deletion of your data (in some circumstances)
- Withdraw consent for marketing activities
To exercise these rights, please contact our Data Protection Officer using the details below.
Changes and Updates
This Privacy Policy may be updated from time to time. We will notify you of any changes via email where we have an up-to-date address for you.
Acceptance of this Policy
By using our website or staying at the resort, you acknowledge that you have read and understood this Privacy Policy.